Frequently Asked Questions

Coronavirus and NOC Impact: Most Frequently Asked Questions 
(As of April 29)

Find answers to Frequently Asked Questions about Northern operations for students, faculty, staff and parents. These FAQs will be updated as new information becomes available. 

Bootstrap 4 Accordion

1. How do students do online classes?  

Please check your NOC email and log in to your class on Blackboard at for more instructions, or contact the IT Help Desk if you have any issues with logging on to Blackboard.

2. How will final exams be given?   

Please check your Blackboard page to see what your instructor has posted about how class finals will be adjusted to accommodate the current online format.  Some exams may be monitored during the time on the final exam schedule via Zoom. Students who must have a different testing time should contact instructors at least one week prior for an appointment.  If an instructor has scheduled an online exam, it will be available by no later than 6 a.m. Central Standard Time (CST) on the designated final exam day as identified on the NOC Spring 2020 Final Exam Schedule and remain open for a minimum of 24 hours although many exams will be timed and students will need to complete the exam within that time limit once the exam is opened. If the instructor has scheduled an alternate final assessment, such as a paper or class project, those are due to the instructor no later than 11:59 p.m. CST of the designated final exam day unless the instructor has noted an extension in writing.

3. Should faculty members meet with students in person during "office hours"?

Faculty should only meet with students during office hours by phone or online conferencing.  Many faculty members have set up Zoom hours so that students can log in to ask questions about class or summer and fall enrollment.  Check your class Blackboard page for a listing of when and how faculty will host office hours for assistance.

4. Will the transition to alternative instructional delivery methods affect the status of international students?

The Department of Homeland Security’s Student and Exchange Visitor Program (SEVP) has published more detailed guidance on how it will offer flexibility in relation to rules that typically restrict international students from counting more than one online course toward the requirement that they maintain a full-time course of study. For students at colleges and universities that temporarily switch to online instruction, the SEVP will temporarily waive restrictions on international students engaging in online coursework. Students’ SEVIS records should stay in active status if they continue course online whether they are inside or outside the U.S.

5. Will summer classes be available? Am I still able to enroll in them?

Summer classes will still be offered; however, the format of some of these courses will be changing to continue to accommodate CDC guidelines for social distancing.  Students may enroll in online courses or synchronous Zoom courses (that is, courses that meet online at the same time as the physical class would have met) for which they log in to classes at regular class times but participate in the courses from off-campus.  For synchronous Zoom courses, students need access to a computer with a camera and microphone.

6. Will study abroad continue?  

Effective March 13, all college-sponsored international travel is prohibited through the end of the spring semester. NOC is currently monitoring the summer trips abroad and will adjust as necessary.  Please check Global Education online at 4.1.2020 Update 

7. Pass/No Pass Grade Option for Spring 2020 for Students

What is Pass/No Pass grading?

In response to the COVID-19 pandemic and the possible effects on students, NOC is adopting an additional grading option for the Spring 2020 semester. Pass/No Pass grading is an optional grade designation that students may choose to request for any 2020 16-week course or Late 8 course taken in the spring semester this year. Students will be able to see the final grades earned in classes on Tuesday, May 12, by logging in to their myNOC account, clicking on the “Registration” tab at top, and then clicking “Grade Viewer.” Students who have earned a grade of “D” or higher at the end of the spring 2020 semester may request to change their grade to “P” [Pass] except for courses in which a “C” or better is required for progression into a higher-level course (e.g. remedial courses, sequenced math courses, etc.) Students who have earned a grade of “F” will receive the grade of “NP” automatically but if for any reason they need a letter grade assigned they may request that the “NP’ be changed back to an “F.”  Both Pass and No Pass are GPA neutral and give students the opportunity to successfully complete a class with no penalty to GPA, thus relieving some academic pressure as students adapt to a remote environment. 

To ensure academic success, students should CAREFULLY consider whether to use the Pass/No Pass grading option. Depending on the student, the decision could impact academic status, program specific requirements, veteran’s benefits, athletic eligibility, honor rolls, graduate studies, licensure, or transfer to a four-year university.

Frequently Asked Questions:

Am I required to convert all of my Spring 2020 letter grades to P/NP option if I convert any?

No, NOC students are able to convert course letter grades to P/NP grades on a course-by-course basis.

How long will I have to convert my letter grade to a P/NP grade?

A student who wishes to convert a course letter grade to a “P” or change an “NP” back to an “F” should fill out the grade substitution request form, available on the NOC website by May 1, and email back to   Students will have from Tues., May 12, to Tues., May 19, to initiate the grade change process. Exceptions will be reviewed with extenuating circumstances through May 26; however, no grade changes will be processed if the request is submitted after 5 pm on May 26.  Once processed, no Pass grade will be reverted back to a letter grade, and no NP grades will be adjusted back to an “F” after May 26.

Is a “P” calculated into my GPA?

No, but the class for which you received the “P” is counted for hours earned.

Is an “NP” calculated into my GPA?

No, but the class for which you received the “NP” is also not counted toward hours earned.

Will a “P” grade be accepted by a transfer institution?

Most Oklahoma colleges are following similar guidelines to NOC in issuing P/NP; however, there could be differences within departments in which a “C” grade or better is required. Please contact your academic advisor or an academic advisor at the institution you are considering transferring to with questions.

How will a “P” or “NP” affect repeat courses?

A “P” grade can replace an “F” grade on the transcript if it is one of 4 or fewer repeats (not to exceed 18 credit hours) on the transcript. 

The “P” will not earn GPA points, nor will it meet requirements in classes for which a “C” or higher is needed as a program requirement or prerequisite for a higher-level course, but it will “forgive” the “F” so that the associated GPA points (zero) of failing a course are also no longer calculated in the GPA.

A student who has already repeated 4 courses can still take advantage of the P/NP option, but it will not replace any repeated course grades.

Will a “P” grade on my transcript affect honors and recognitions?


Students with a 4.0 GPA who earn a “P” in a class will still be recognized as having a 4.0 GPA on their NOC transcripts; however, NOC students must be full-time with earned letter grades to be eligible for Presidential or Vice-Presidential honor rolls.  If you are enrolled in 12 hours full time but take a “P” in any of your classes, you will no longer be eligible for these honor roll recognitions.

If you are a concurrent student, contact your high school counselor about how a “P” grade may affect high school recognitions, such as valedictorian/salutatorian.

How will a “P” or “NP” grade affect eligibility for concurrent enrollment?

“P” and “NP” grades do not have any bearing on a student’s eligibility for future concurrent enrollment.

How will a “P” or “NP” affect my financial aid?

If you are on Financial Aid, please review the information below on how the Pass/No Pass may impact your Financial Aid status.

  • The letter grades of Pass and No Pass will be GPA neutral when determining a student’s satisfactory academic progress for financial aid. Additionally, as a result of a qualifying emergency (COVID-19), NOC will exclude from the quantitative component of the SAP calculation any attempted credit hours that were not completed by the student. If NOC receives guidance from the Department of Education beyond what we’ve currently received, we will communicate any changes to students.
  • If you are currently on financial aid warning or probation and would like to discuss your specific situation, please email the Director of Financial Aid at

How will P/NP grades impact my VA benefits?

Due to COVID-19, the usual restriction against counting pass grades in credits to earn veterans’ benefits has been waived.  Contact the VA Coordinator, Brad Gordon, at for additional questions.

How will a “P” or “NP” affect athletic eligibility?

Currently, a “P” grade counts as a “C” in athletic eligibility; if NJCAA guidelines change in response to COVID-19, this information will be updated. 

An “NP” is not calculated for eligibility purposes.

How will a P/NP grade impact my Oklahoma’s Promise as a concurrent high school student?

High school core curriculum requirement courses receiving a P will not be included in the cumulative GPA calculation for the core curriculum. The course will still count toward the required units for the core curriculum as appropriate. Normally, “P” grades, when calculated in the 2.5 minimum GPA for the 17-unit core curriculum, are assigned a letter grade of “D” or the lowest passing grade that the high school assigns. A grade of “P” will be allowed as an exception to this rule/requirement for Spring 2020 courses. All other grades and/or concurrent courses will remain subject to the minimum 2.5 cumulative GPA requirement for all courses taken in grades 9-12 as calculated by the local school or district.

What is the eligibility adjustment by the NJCAA related to COVID-19? 

18-Hour Fall 2020 Adjustment

  1. Reduces the number of credit hours required for the Spring 2020 term (exclusively) by six (6) hours.

          i. Provides an exception for student-athletes (SAs) to enter Fall 2020 Term with 18 total credit hours.

  2. May only be applied to SAs enrolled in a full-time course load (12-hour minimum) for the Spring 2020 term.

  3. Students who were not enrolled as full-time at a college or university in the Spring 2020 academic term must meet the standard academic progress requirements.

8. How do I enroll for summer or fall semester? 

Students can enroll for the summer or fall semester either by contacting their advisors or by contacting NOC at 580.628.6220 (Tonkawa), 580.548.2275 (Enid), or 580.628.6910 (Stillwater). All enrollment appointments are currently conducted by email, via Zoom, or over the phone (please leave a voicemail). For a complete listing of courses, students should refer to the  NOC Live Course Availability on NOC’s website. 

9. How do I apply for graduation? 

Students can apply for graduation on our website graduation checks with their advisors should be sent directly to

10. I am an OSU student taking classes at NOC Stillwater. How do I enroll?

  • Enrollment for Fall 2020 begins on April 23rd. Since our campus is closed, the process will be electronic. 
  • Submit the OSU Permit form (including all required documents) to the enrollment email address: Enrollment requests will be processed beginning on April 23rd, in the order that the complete paperwork is received.

11. What are the processes for Concurrent enrollment? 

Concurrent students need to provide a current high school transcript, ACT or Pre-ACT scores, and a permission email from their high school counselor or principal. The student should print and fill out the NOC Concurrent Enrollment Form, have the parent and student sign, then email to registration office.Northern will review the presented documentation for standard admissions and placement via the ACT or Pre-ACT, offer the student placement via Accuplacer [available online], or offer the student placement via holistic placement (combination of Pre-ACT, ACT, Accuplacer, or high school GPA in selected coursework).

12. Will the Chautauqua Teacher’s Institute continue this summer? 

Yes.The Chautauqua Teacher’s Institute, scheduled June 8-13, will shift to online this summer. This is a professional development opportunity with a week of history, culture and learning with this year’s theme “The Many Faces of Doug Mishler:  A Chautauqua Classic”. For more information, contact DeLisa Ging at or 580.478.5174.

1. Who can I contact with questions?

For any follow-up questions, please send an email to Your question will be routed to the appropriate NOC staff member to address.

2. Who can I contact with suggestions?  

Your honest feedback is a vital part of our continuous efforts to make Northern Oklahoma College a better place to do great work or earn an excellent education. We value your opinion. To send an email, please visit our website at

3. I am an international student, who do I contact with questions? 

International students can reach out to

Students and employees should reference our online directory at Please refer to this contact list below to leave a voicemail or email:  

Type of Concernn

Office to Contact

Contact Information


Academic Affairs

Benefits/Employee Insurance

Human Resources



Employment/Human Resources

Human Resources


Enrollment Management

Equal Opportunity/Title IX

Student Affairs

Fiscal Operations

Financial Affairs

Communications/General Questions-Tonkawa

Development/Community Relations

General Questions-Enid


General Questions-Stillwater

NOC Stillwater VP

Information Technology

IT Help Desk

Physical Plant Operations

Physical Plant

Employee Payroll


Student Payroll


1. Will I need to move out of my residence hall? (Tonkawa/Enid)  

College housing will remain open in a limited capacity for those with no other alternatives. Residents will be contacted by housing staff on next steps, including check out and prorated refund processes. For specific questions regarding housing, contact the Office of Student Affairs at 580.628.6240 (Tonkawa) or 580.548.2227 (Enid).

2. Will the NOC Tonkawa Wellness Center remain open?

The Wellness Center will be closed for the remainder of the semester through June 30. We will evaluate hours of operation for July 1 and beyond at a later date.

3. Are non-college events that are scheduled to occur on campus suspended as well? 

Yes, all in non-college events, i.e., civic club meetings, reunions, weddings, camps, luncheons/banquets, on all three campuses are suspended until at least June 30. Please reach out to your event/venue contact to reschedule your event.

4. I am ready to move home and need to check out of campus housing. What do I do?

  • Contact the Office of Student Affairs at 580.628.6240 (Tonkawa) or 580.548.2227 (Enid) to coordinate your check out. NOC has extended move out times through May 8.
  • Please bring as few people as possible with you to move. Again, this limits possible virus exposure and spread. The college does not have any expectations that you clean your living space. We want you to move your belongings and exit campus as quickly as possible.

1. Will the college be refunding any tuition or fees for my NOC classes?  

No. For NOC courses, the college is not issuing tuition or fee refunds for the spring semester. Classes are still being delivered and course credit will be awarded accordingly.

2. How do I set up my account for any potential refund?

Northern Oklahoma College would like to guide you in making the right choice with any potential refund.  Step 1 and 2 will assist you in reviewing your current set up and future setup for any refund without delay.

Step 1

  • Go to
  • Go to myNOC tab under College Resources (it will be in light gray)
  • Click the NOC Access tab
  • Enter Student ID with no dashes
  • Enter PIN (Date of Birth MMDDYYYY)
  • If you were born between the months of January & September enter 1 digit for the month MDDYYYY)
  • Go to Display my Northern Access Credentials 
  • Write down your Northern Access username and password and keep it in a safe place!
  • NOTE:  Northern Access username and password are case sensitive
  • The username and password will allow you to access Campus Connect, Email and Blackboard

Step 2

  • Go to
  • Go to myNOC tab under College Resources (it will be in light gray)
  • Log into the portal with your username and password
  • Campus Connect tab 
  • Click on Account Info tab
  • Direct Deposit Setup
  • Click the blue bottom “Here” or click on Dashboard under Quick Link to review or update your refund choice 
  • Follow the steps on the screen
  • You will receive an email confirmation when completed 

For assistance or questions regarding student refunds, students should contact

3. How will financial aid be impacted?    

Student financial aid should not be impacted. If you haven’t already, we strongly suggest you complete the Free Application for Financial Aid (FAFSA) for the 2019-2020 academic year. We can help determine what options are available to you through the college, state and federal government. 

For additional information on Financial Aid and COVID-19, visit the  NOC Financial Aid Website. Northern Oklahoma College financial aid offices are available to help you with your questions. To inquire about financial aid, call the office on the campus you are attending. Please leave a voicemail and someone will return your call as soon as possible. Students and parents can also send an email through the link 

4. Will NOC be refunding any of the charges for my Residence Hall and Meal Plan charges? 

We are currently reviewing bursar accounts to determine partial credits for residence halls and meal plans.  The credit amount will be prorated for the remaining weeks in the semester.  You can view your bursar account via myNOC. Under Campus Connect, click the account info tab at the top of the page and then select Review/Pay Account. 

We plan to have this process completed and refunds issued (if due) to students by April 30th. A student may not receive the full amount of the credit and a refund if the residence hall and meal plan charges have not been paid in full or if the charges were paid by a nonrefundable scholarship or aid. If you have specific questions about your account or other changes occurring due to the COVID-19 outbreak, please email us at

5. OSU is crediting my account for some of my fees. Will NOC be refunding any of the fees for my NOC-Stillwater classes?

You will see a fee credit amount on your NOC bursar account. Since NOC partners with OSU for the NOC-Stillwater program, we will be making the same adjustment as OSU. NOC-Stillwater courses include fees for various activities and services across campus. While many of these services are still accessible to students virtually, some are not, and given the unprecedented circumstances, an adjustment is appropriate.
We will provide partial refunds (if due) to students taking on-campus classes for Student Activity Fees, Student Facility Fees, Parking/Transit Fee, Student Development Fee, and Student Union Renovation Fee. The refund amount will be proportional to the remaining weeks left in the semester – approximately $9.85 per credit hour.

6. What about veterans using their GI bills? If we have to go to a physical class to receive our BAH, will the VA work something out for us?

On March 18, Congress passed legislation ensuring payments stay the same for the spring 2020 semester if colleges changed to alternative delivery methods. For now, this provision is limited to the spring term.

7. Will bursar payments be pushed back/extended?

NOC payment plans will continue to operate within the established payment schedule.  Students facing financial difficulties due to the COVID virus should contact

8. Will students receive a tuition refund for the week that spring break was extended?

No. Coursework will still be delivered after this period and students will receive college credit when the class is successfully completed.

9. Have deadlines been extended for things like scholarship consideration and acceptance deadline and the final scholarship deadline?

No, the priority deadline for applicants applying for the Presidential Leadership Scholarship, the NOC/OSU Gateway Ambassadors Scholarship or the State Regents Academic Scholarship was February 20. Priority deadline for all other scholarships began February 20 with scholarships awarded to qualified applicants on a first come, first serve basis until August 25. To be considered for scholarships, applicants are required to complete the Free Application for Federal Financial Aid (FAFSA) at (Northern’s Title IV Institutional Code is 003162) within 30 days of accepting a scholarship award. Failure to do so may result in scholarship being revoked.

10. I am leaving NOC at the end of the semester. Do I need to do anything with Financial Aid? 

Yes. If you are graduating or transferring from NOC at the end of the semester, or have dropped out of NOC, you are required to complete the EXIT COUNSELING for your student loan. Log on to You will need to sign in with your FSA ID by clicking on the “LOG IN” button. Click on the “Complete Loan Counseling” link. Then you will choose “Exit Counseling.” Make sure you list your school so we will be notified. For more information, visit the  NOC Financial Aid Website.

11. NOC CARES Emergency Relief Fund - Updated 7.6.2020

Northern Oklahoma College has established the NOC CARES Emergency Relief Fund to help currently enrolled students who are unable to meet immediate, essential expenses because of temporary hardship related to an unexpected situation with limited emergency financial assistance. The college signed and returned to the U.S. Department the Education the Certification and Agreement on April 17, 2020, which provides the assurance that the institution intends to use no less than 50 percent of the funds received under Section 18004(a)(1) of the CARES Act to provide Emergency Financial Aid Grants to students.

NOC will receive more than $1.97 million from the Coronavirus Aid, Relief, and Economic Security (CARES) Act, $985,509 of which is earmarked for student cash grants.

CARES Act grants cover only expenses related to the disruption of campus operations because of COVID-19, according to the U.S. Department of Education. This includes expenses that fall under a student’s cost of attendance, such as food, housing, course materials, technology, health care and child care.

NOC CARES is designated to offset short-term financial need and is not intended to replace or supplement financial aid. Most Spring 2020 NOC students will automatically receive a cash grant from the CARES Act to assist with unexpected expenses arising from the pandemic and are not required to complete a grant application form.

NOC CARES Funding Frequently Asked Questions 

Who is eligible?

According to the U.S. Department of Education, qualified students must have filled out a Free Application for Federal Student Aid, or FAFSA, earlier this year. The criteria to participate in programs under Section 484 of the HEA include but are not limited to the following:

  • U.S. citizenship or eligible non-citizen
  • a valid Social Security number
  • registration with Selective Service (if the student is male)
  • high school diploma, GED, or completion of high school in an approved homeschool setting

Who is not eligible?

  • Students enrolled with schedule of all internet or online classes at census date of March 13, 2020
  • DACA students
  • International students
  • Community Service – non-degree seeking students
  • NOC employees
  • Concurrent students
  • NOC/OSU Gateway Program students billed by OSU

When will I receive these funds?

As of May 14, 2020, the college projects an estimated total of 1478 students who are eligible to participate in the program. At this time no students have received funds. Disbursement of funds in late May will be determined at a per credit hour calculation based upon the number of credit hours the student was enrolled in at the census date, March 13, 2020.

As of July 6, 2020, the college has distributed cash grants totaling $818,372 to 1541 students who were eligible to participate in the program. Disbursement of funds were determined at a $44.00 per credit hour calculation based upon the number of credit hours the student was enrolled in at the census date, March 13, 2020. Funds were disbursed on June 3 to those students who requested to receive the grant via direct deposit/EFT. Funds were disbursed on June 13 to those students who requested to receive the grant via a paper check.

How will I receive my funds?

Once funds are ready to be disbursed, your funds will be issued to you via your selected direct deposit designation (your student ID/Herring Bank debit card or direct deposit into your personal checking account).Students should make sure their direct deposit designation is set up so that the NOC CARES grant funds are received without delay – see Finance/Financial Aid/Scholarships “How do I set up my account for any potential refund?” on our website at

How will I know when my funds disburse?

You will receive an email to your NOC student email from Premier Pay notifying you that your funds have disbursed.

Will these funds pay my NOC Bill?

If you currently owe money to NOC, these funds will NOT be applied to your bill. NOC is required by federal regulations to pay these funds directly to you, the student, without applying it to any charges owed. However, once you receive these funds, you can use these funds to pay your NOC balance. There are two ways to make a payment on your NOC account.

Make a one-time payment on myNOC. You can do so by logging on, click on the Campus Connect tab, click the Account Info tab, select Review/Pay Account.

Mail a check to: Northern Oklahoma College, Attn: Bursar Office, PO Box 310, Tonkawa, OK, 74653

Remember, you cannot enroll or get an official transcript if you have a balance on your NOC account.

Are there additional NOC Cares funds to assist with my technology needs?

NOC recognizes that students may face unexpected technology challenges in reaching their educational goals and require financial support to meet their needs. With approximately $50,000 earmarked from the CARES Act funding, NOC is able to provide some emergency financial assistance to help currently-enrolled students access urgent basic technology needs. Please see recommended minimal computer and WIFI requirements for virtual learning on our website

The NOC CARES Technology Fund will be an additional supplement awarded to students on a case-by-case basis. Funding for this emergency financial assistance is limited and may vary from person to person based on a student’s financial need. This is a one-time grant that does not need to be repaid. For best consideration, students with additional need should apply by June 1. The Financial Aid department will review submitted applications and award based on financial need on a first come, first serve basis. Disbursement of NOC CARES Technology grant funds will be Late-July.

NOC CARES Technology Application

1. What is Coronavirus? 

There are seven known coronaviruses that affect humans. They’re named coronavirus because of the crown-like spikes on their surface. The first was identified in the 1960s, according to the Centers for Disease Control and Prevention.

2. Where can I receive additional information?

We will continue to communicate regularly on the evolving COVID-19 disease. As a reminder, you can stay up-to-date on our efforts by visiting this webpage

Additional Coronavirus Resources: 

yourself and others.

3. Does anyone at NOC have the coronavirus?  

NOC officials have not been notified of any person in the NOC community testing positive for the virus by the State Department of Health.

4. What is being done to clean general college areas?

The college is proactively taking steps that will continue to help protect the NOC community. In addition to their regular routine, physical plant employees have started a more aggressive cleaning schedule in the main buildings accessed by NOC employees and students. 

5. How do I get general information about NOC’s educational partners’ Impact with COVID-19?

6. Is the college following CDC recommended guidelines on wearing cloth face coverings in public settings?

Yes. Northern Oklahoma College is committed to taking every precaution to ensure the health and well-being of our Northern community in response to the COVID-19 pandemic. The Centers for Disease Control and Prevention (CDC) recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. CDC GUIDELINES 

Effective immediately, all individuals on NOC property and facilities are required to wear cloth face coverings in public areas or work centers. The rule is extended to all NOC employees, students, contractors and other people on NOC property with the exception of employees who are in their offices alone with the door closed.

1. As an NOC employee, can I work from home?  

Accommodations to telework where possible will be made for employees required to comply with the Governor’s "Safer at Home" executive order. Check with your supervisor and vice president.  

If you are experiencing any flu-like symptoms, you should remain home, notify your supervisor, and not report to work.  

If you think you have been exposed to COVID-19 and/or are exhibiting symptoms:

  • First, call your primary physician
  • Then contact the following help lines:

NOC Stillwater Campus – Oklahoma State University Health Services 405.744.7665

NOC Enid and NOC Tonkawa Campuses – OK Dept of Health, Community Help Line 877.215.8336

2. For the NOC Employees

The 21-day executive order requires most faculty and staff to transition to full-time telework while still providing services virtually during your normally assigned working hours per week. Faculty will maintain office hours through virtual tools. Employees should make arrangements to pick up your necessary equipment, files and office supplies to conduct business remotely beginning Monday. Connect with your supervisor for further details.

In efforts to support essential and mission-critical functions, the following areas are defined as essential employees:

  • Essential employees who will have a combination of telecommuting and some on-campus presence include – Executive Council, IT, HR, Financial Aid, Financial Affairs, Scholarships, Enrollment Management, and Academic Affairs.
  • Limited number of essential employees who will have an on-campus presence through safety-controlled environments and staggered shifts to align with guidelines for social distancing – Library/computer lab, Campus Security, Student Affairs, Development and Community Relations, Physical Plant, and Testing.

3. For the Vulnerable NOC Employees

For our staff and faculty members over the age of 65 or individuals with serious underlying medical conditions, options for telecommuting will be prioritized for these individuals; however, if there are no options for telecommuting, please know that you will be provided administrative leave, as well as leave provided under the Families First Coronavirus Response Act once enacted. For staff and faculty who are unable to telecommute and are not in an on-campus essential/mission-critical position, administrative leave will be provided until campus is accessible again. Shannon Cranford with HR will contact employees who fall within the age request with further communication. For HR questions or to self-report your serious underlying medical condition, please email This information will remain confidential.

4. Has the college implemented any temporary freezes on operating budgets? 

Effective 3.26.2020, NOC has implemented a freeze on purchases and hiring without prior administrative approval.

5. What is the status of employee performance reviews?

NOC employee annual performance reviews, normally conducted in April-June, have been cancelled for this fiscal year.  For assistance with any performance review-related items, please contact HR.

6. Will the College still have an annual employee service awards and retirement celebration?

Yes. The annual service awards ceremony and retirement luncheon scheduled on May 8 has been postponed, but we will communicate our plans for a rescheduled ceremony at a later date.

7. Will the College still conduct annual employee satisfaction surveys?

Yes. The annual employee survey, normally conducted in April, has been postponed, but we will communicate our plans for a rescheduled survey at a later date.

8. What if I get sick during this time?

Employees who are sick or suspect they are sick should stay home and contact a health care provider. Blue Cross Blue Shield of Oklahoma provides you and your covered dependents access to virtual healthcare for non-emergency medical and behavioral health needs through MDLive. Login to or call 1.888.976.4081.

9. Do I need a doctor's note to return to work if I have been ill?

Due to COVID-19, it may not be reasonably possible to obtain a doctor's note from your healthcare provider. Therefore, employees should communicate any changes in their work status and their ability to perform their job duties to their direct supervisor. For questions, please contact HR.

10. Who can I contact with questions about my NOC Health Plan? 

Members can contact Blue Cross Blue Shield of Oklahoma directly at 800.942.5837 and speak to Customer Service for answers to their specific benefit questions or can access participant specific information online at  The NOC Benefit Coordinator can be reached at 580.628.6479 or and the HR Director Shannon Cranford at 580.628.6229 or

11. Does our medical plan offer telehealth options? 

Yes, the Telehealth link is

12. Are there options to have prescription drugs delivered to my home? 

Yes, log into BCBS account and click on prescription drugs.  This will take you to Prime Therapeutics where you will be able to create an account and order your drugs to be delivered to your home. We also encourage employees to check with local pharmacies for home delivery options.

ZeroCard is also available for some qualified drugs contact customer service at 855-816-0001 or

13. What is the college’s Teleworking Policy?

This is a temporary policy concerning appropriate and immediate response to the COVID-19 pandemic. Northern Oklahoma College may establish telework as a condition of employment based on the College’s business needs. In the event of a pandemic or similar emergency, the College may institute “social distancing” telework policies. In other words, employees may be directed to stay away from their traditional on-campus workspace. Those employees should be directed to work from home when and where possible. In these emergency circumstances, teleworking may be deemed to be a condition of employment for the duration of the emergency.

Telework is a workstation alternative that is appropriate for some employees but not all employees and all positions. No College employee is entitled to or guaranteed the opportunity to telework. Certain categories of positions are ineligible for telework. The work conducted by employees under telework may be the same as the work otherwise conducted at the College workstation, or may fall under “other duties as assigned” and therefore may be different than the type of work assigned at the College workstation, at the discretion of each individual supervisor.

The total number of hours that fulltime telework employees are expected to work will not change, regardless of work location. The College also expects the same level of productivity from telework employees that is expected from employees at the College workplace. For example, if you normally work a 40-hour work week on campus at your workstation, you will now work a 40-hour work week by telework or a combination of telework/on campus work dependent upon the position and responsibilities. When accrued personal, vacation, or sick leave is taken while conducting telework, it must be approved by a supervisor and submitted to Human Resources in the same manner as if the leave was taken while working at the College workstation.

14. Who can apply to telework?

This policy applies to the whole College workforce with campus locations in Enid, Stillwater and Tonkawa. It applies to all full-time and part-time employees, exempt and non-exempt employees, full-time faculty, adjunct faculty, hourly employees, student employees (both federal work study and regular work), and all temporary employees.

Telework is not an entitlement, is not a College-wide benefit, and may be discontinued at any time at the sole discretion of the College President. As a matter of practice, telework shall be used only in circumstances that are unusual, urgent, emergency, or unique, based on the totality of the circumstances.

15. Does the college provide equipment and materials to telework?

Normally, the College will provide equipment and materials needed by employees to effectively perform their duties; however, the College will not duplicate resources between the central workplace and the alternate work location. Telework employees may use specific College-owned equipment only for legitimate College purposes. In telework workstations, all College policies that would have applied at the College workstation continue to apply in full effect, including policies related to data security and information protection or privacy.

16. What are some best practices with telework?

Employees should expect to be contacted by their supervisor regularly for an interactive conversation (not by correspondence). Employees should be responsible for establishing effective communication among co-workers and customers and to check in with the supervisor to discuss status and open issues during the telework arrangement to be sure to address concerns quickly.

17. Will summer work schedules change?

Yes. All NOC campuses will observe summer hours of operation from Monday, May 11 through Thursday, July 30, 8 a.m. – 5 p.m. (Staff will work 8 hour per day/32 hours per week.) Normal office hours will resume August 3.

18. Am I eligible for pay under the Families First Coronavirus Response Act?

All employees, regardless of classification, are eligible for the Families First Coronavirus Response Act (FFCRA). Beginning April 1, the provisions of FFCRA was posted on the NOC website to inform all NOC employees of provisions for COVID-19 related absences for illness, care of dependents who are ill or care of dependents due to disruptions to childcare.

19. What is the college’s Teleworking Policy?

1. What about my job as a student worker?

If you have been employed with an award through financial aid as a federal work-study student, you are eligible to continue receiving payment from that award based upon the average that you have been working. Per federal guidelines, you do not have to be physically working in your prior position to receive compensation.

If you have been employed as a college funded work-study, the same guidelines do not apply. Positions such as tutoring that may be performed utilizing technology such as Zoom will continue. Please contact your supervisor to determine if arrangements can be made to accommodate.

2. Has the college implemented any temporary freezes on operating budgets?

Effective 3.26.2020, NOC has implemented a freeze on purchases and hiring without prior administrative approval.

3. Is the college hiring students for part-time employment this summer?

Yes. Due to the COVID-19, the college will employ additional student workers on a limited basis, mainly in tutoring in the summer.  Please contact the following for more information:

  • NOC Tonkawa 580.628.6240
  • NOC Enid 580.548.2393
  • NOC Stillwater 580.628.6904

1. What is the impact on labs?  

From Monday, March 30, through Friday, May 8, science lab instruction will continue with current lab teachers unless communicated otherwise; however, alternative lab experiences will be incorporated with zero-cost virtual or at-home experiments.

Other lab-based courses, such as music instruction, will be taught using a combination of online tools, including videoconferencing, email, and discussion boards with instructors adapting assignments to address content needs within a more flexible online environment. Students should check their Blackboard class page for details and schedules on all classes.

2. Is the library open? (Tonkawa/Enid) 

Yes, there will be limited access by appointment. 

1. How long will the College be closed?  

The college will be closed to the public while retaining essential services and functions with modified access through June 30. Our staff and faculty will continue to provide services – for some, through on-campus work to support essential functions. Most services will be available electronically.  If it is necessary for students, faculty or staff to come to campus, please make an appointment ahead of time with the appropriate office.  You may find individual contact information at

Summer Hours – All NOC campuses will observe summer hours of operation from Monday, May 11 through Thursday, July 30, 8 a.m. – 5 p.m. Normal office hours will resume August 3. 

2. What are NOC’s Plans to Reopen? 

Northern Oklahoma College is planning to have in-person classes on all campus locations this fall. The campus leadership is working on a variety of plans to ensure the safety and well-being of our campus community remains the top priority. 

The college will have detailed plans on what classroom sizes, structures and class schedules will look like later this summer. Additionally, detailed plans on campus housing, activities and events will also be shared when finalized. 

NOC is planning to begin a phased reopening of the college. Most employees will conclude teleworking and return to campus on June 1 following social distancing and CDC guidelines. This plan aligns with phase three of the state’s reopening date for all workplaces while also considering the needs of vulnerable populations. NOC locations will continue to be closed to the public through June 30, but can be accessed by appointment with NOC employees if necessary.  

Students are encouraged to enroll for the summer or fall semester either by contacting their advisors or by contacting NOC Enrollment Management at 580.628.6220 (Tonkawa), 580.548.2275 (Enid), or 580.628.6910 (Stillwater). All enrollment appointments are currently conducted by email, via Zoom, or over the phone (please leave a voicemail). Students needing to enroll in person may make appointments through the enrollment management office (see note above).  For a complete listing of courses, students should refer to the  NOC Live Course Availability on NOC’s website.  

All college-related events, both on-campus and off, scheduled to occur prior to June 30 are suspended unless otherwise approved on a case-by-case basis. NOC will evaluate adding events for July 1 and beyond at a later date.  For more information, monitor the website at

3. What if I don't have access to Wi-Fi? 

Campus parking lots have Wi-Fi hotspots. You are welcome to sign on there and maintain social distance by staying in your vehicle. Limited computer lab access will be available by appointment             

4. What technology resources are available for students and employees?

5. Will athletic events go on as scheduled?  

The NJCAA has suspended all spring competition beginning Saturday, March 14.  All competition and practices for the remainder of the semester are cancelled.

6. Will we still have commencement? 

Yes. Commencement will be celebrated on August 8, 2020, through either a modified live ceremony or a virtual ceremony, dependent upon which best follows CDC guidelines of the time. NOC will mail students their gowns and mortar boards and encourage them to submit photographs of themselves in their regalia. These photos will be incorporated into a video celebration of our graduates that will be played either at the physical ceremony on August 8 or online if a virtual ceremony is necessary.  All students will be mailed their diploma covers with their diplomas if a physical ceremony is not possible. 

NOC Virtual Spirit Week, a social media campaign honoring our 2020 graduates will be April 27 – May 1.

What about other end of semester academic achievement events?

  • Nurses Pinnings - Students will be celebrated in a virtual ceremony.  They will submit photographs of family members pinning them and will be given an opportunity to provide a video response to those they would like to thank for their contributions to their education.  These videos will be compiled in our Information Technology Department so that the combined video can be posted online to recognize students.
  • Jets Athletic Awards Reception – NOC will mail certificates to student athletes honored for their achievements.
  • Mavericks Athletic Awards Reception – NOC will mail certificates to student athletes honored for their achievements.
  • Tonkawa Academic Awards Reception  NOC will mail certificates to Tonkawa students honored for their academic achievements. Additionally, those students will be recognized in the commencement program.
  • Enid Academic Awards Reception – NOC will mail certificates to Enid students honored for their academic achievements. Additionally, those students will be recognized in the commencement program.
  • Stillwater Academic Awards Reception – NOC will mail certificates to Stillwater students honored for their academic achievements. Additionally, those students will be recognized in the commencement program.
  • Annual Student Art Exhibition 2020 – The 2020 Virtual NOC Student Art Exhibition highlights the work of graduate candidates along with works of other students enrolled in art, photography, and digital imaging classes during the 2019-2020 semester.

7. How are college mailing services operating? How do I get departmental or personal mail? 

  • In-coming mail will be delivered and distributed to the employee mailboxes Monday through Thursday by 10:00 a.m. on each campus. 
  • Out-going mail will only be processed Monday – Wednesday – Thursday. All outgoing mail must be left at the respective campus mailrooms no later than 3:00 p.m.
  • The courier service between NOC locations will only operate Tuesday and Thursday.

    For NOC Employees (ONLY): Contact the following individuals for limited access to administration building:
    • Enid Employees: Contact the Enid VP
    • Stillwater Employees: Contact the Stillwater VP
    • Tonkawa Employees: Contact the switchboard

For NOC Enid/Tonkawa Students: The Office of Student Affairs will notify you if you have personal mail.

8. Will campus events go on as planned?

All college-related events, both on-campus and off, scheduled to occur prior to June 30 are suspended.  NOC will evaluate adding events after June 30 on a case-by-case basis.  For more information, monitor the website at

9. What resources are available for students remotely from the NOC Bookstore? 

The physical store is closed until further notice; however, the Online NOC Bookstore is still operational and accepting orders. UPS shipping is available; please allow extra delivery time. The courier service to Stillwater and Ponca City is unavailable. Modified pickup at the store in Tonkawa and End is available. Pickup services will be a no-contact interaction. Items are being added to the Online NOC Bookstore daily to attempt to provide for all needs during this time. If you need something that is not on the website, please email with item request and we will work to make those items available as soon as possible. 

10. How do I return my rental books? 

  • Tonkawa Bookstore – Rental books can be returned from 8 a.m. - 1 p.m. and 2 p.m. – 5 p.m. Monday through Friday.  Please call 580-628-6772 to schedule a drop off.  Rental books can also be dropped in the library drop box located in the area between the double doors of the main entrance of the Library-Administration building at any time.
  • Enid Bookstore – Rental books can be returned from 8:30 a.m. – 2:30 p.m. Monday through Friday.  Please call 580-548-2202 to schedule a drop off.  Rental books can also be dropped in the library book deposit slot located on the south side of the Zollars Memorial Library building at any time.
  • NOC Stillwater – Rental books can be returned from 8 a.m. – 5 p.m. Monday through Friday.  Please call 580-628-6903 to schedule a drop off.
  • University Center in Ponca City – Rental books can be returned from 8 a.m. – 7 p.m. Monday through Thursday and 8 a.m. – 4 p.m. Friday.

11. Are the Bookstores still open for NOC employees? 

No. the NOC Bookstores are currently closed to the public in compliance with the NOC COVID-19 response. If you need any supplies through the NOC bookstore or questions about services, please email or call Jimilea at 580.628.6772 (Tonkawa or Stillwater) or Mary at 580.548.2202 (Enid).  Jimilea will be available from 8-1 and 2-5.  Mary will be available from 8:30-2:30. Once the order has been completed, we will contact you about pick up.  Courier service is being provided Tuesday and Thursday. 

12. Is the College still conducting campus tours?

Not at this time. All campus tours are suspended until further notice. However, Northern offers a 360 Virtual Tour and a variety of virtual visit options for a customizable, in-depth look at what Northern has to offer you. Learn more on the Admissions website. For additional questions, contact:

  • Blair Turney, High School and College Relations Coordinator - Tonkawa 580.628.6668
  • Terri Sunderland, High School and College Relations Coordinator - Enid 580.548.2353
  • Janet Jarvis, Admin. Asst to VP for NOC Stillwater - Stillwater 580.628.6904  

13. Will the Upward Bound Summer Academy continue?

Yes.The Upward Bound summer academy, scheduled May 26 through June 25, will shift to online this summer. For more information on the NOC Upward Bound Program, contact

14. Is the NOC Cove open? 

No. Effective March 23 – May 15, the U.S. Army Corps of Engineers announced campground closures. Updated April 28, the NOC Cove will be closed through June 30. We will evaluate hours of operation for July 1 and beyond at a later date. 

15. When will the NOC Tonkawa Wellness Center open? 

The Wellness Center will be closed for the remainder of the semester through June 30. We will evaluate hours of operation for July 1 and beyond at a later date. NOC has proactively frozen all memberships; upon reopening, NOC will reactive and extend existing memberships during time of closure.

16. How is the athletic department impacted by COVID-19? 

Effective March 16, NJCAA has canceled athletics for the remainder of the 2019-20 academic year, which includes all practices, regular season, postseason, and national championship play. Face-to-face recruiting is banned until May 15, 2020. The NJCAA has provided a list of frequently asked questions on their website that may be helpful. 

1. Will there be Student Disabilities Services?  Yes.

2. I am a veteran student using GI Bill benefits or am a dependent student. Who do I contact with questions?  

Veteran students can reach out to or 

3. What Mental Health Resources are available for NOC Enid and NOC Tonkawa students?  

We know this is a stressful time for many of us. The updates about COVID-19 are being released constantly and it can seem overwhelming. It is perfectly normal to have feelings of anxiety, stress, and fear of what’s to come. We are all in this together. As a part of the NOC family, we want you to be aware of all of the resources that you can use: even from a distance. 

While practicing social distancing, there are easy self-care strategies that can help reduce all of the negative feelings that can build up during this time. Use the tips below to take care of your mental health while practicing social distancing:

1. Create and follow a daily routine
2. Maintain a healthy lifestyle
3. Exercise
4. Stay connected with others
5. Limit news consumption
6. Use psychological strategies to manage stress and stay positive

And please remember: if you or someone you care about feels overwhelmed with emotions like sadness, depression or anxiety, or like you want to harm yourself or others call 911. 

Below is a list of local resources:

  • Garfield County Health Department, 2501 Mercer Dr, Enid, OK 73701, 580.233.0650
  • INTEGRIS Meadowlake, 2216 S. Van Buren St, Enid, OK 73703, 580.234.2220
    Northwest Center for Behavioral Health, 702 North Grand Street, Enid, OK 73701, 580.234.3791
  • Wheatland Mental Health Center, 702 N. Grand, Enid, OK 73701; 580.242.3638
  • Kay County Health Department, 433 Fairview, Ponca City, OK 74601, 580.762.1641
  • Edwin Fair Mental Health Center, Ponca City, OK, 580.762.7561
  • Grand Lake Mental Health Center, 110 N 4th St, Ponca City, OK 74601, 580.749.5056

You can also contact the Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline at 800-985-5990, the National Suicide Prevention Lifeline at 800-273-8255 or text MHFA to 741741 to talk to a Crisis Text Line counselor. 

4. What Mental Health Resources are available for NOC Stillwater students?

As NOC Stillwater Students you have access to counseling resources at Oklahoma State University.  OSU Counseling Services continues operating virtual services at this time. Visit for more info. In addition, TAO Therapy Assistance Online ( is available to anyone with a working @okstate email address. A few other things that might be helpful to you:

  1. Apps to help you deal with stress and anxiety during COVID-19 outbreak
    1. TAO Online Therapy
    2. Stop, Breathe, and Think
    3. Calm App
    4. Headspace
    5. Colorfy
    6. Smiling Mind (great for those of you with kids at home)
    7. Solitaire 
  2. Here has a link to Isle of Calm (6 hours of soothing music)  
  3. Another fun music link: A List Of Live Virtual Concerts To Watch During The Coronavirus Shutdown

1. Where has the college limited travel?  

New travel restrictions posted 3.12.2020, updated 5.7.2020

Effective immediately, all college-sponsored international travel is suspended until further notice.

  • International travel for personal reasons is discouraged.
  • Effective immediately, all non-essential college-sponsored domestic air travel is suspended until further notice.
  • Effective immediately, all in-state and out-of-state travel for college related business or academic purposes is suspended until further notice, unless such travel is essential to the college and approved by the appropriate vice president.

1. Will tutoring and testing be available for students? 

Tutoring will be available by appointment via Zoom and other electronic platforms for one-on-one tutoring with NOC peer tutors. 24-7 online tutoring service is also available through (available through each course’s Blackboard page).  For more information and an updated schedule of availability on tutoring services – One-on-one testing and assessment services will remain open by appointment. For more information on testing services or to make an appointment –