IT FAQ

PHONES

Conference Calling:

• Dial the first party, then press the CONFERENCE button.
• Dial the number of the next party and wait for an answer.
• Press the CONFERENCE button again to add the new party to the call.
• To add a call that is on Hold, press the CONFERENCE button, then press the Line button of the held call, then press the CONFERENCE button again.
• Press the DROP button to drop the last party conferenced into the call.

Call Forward:

• Press the CFRWD button.
• Dial the extension you wish to forward your calls to.
• CFRWD box will gray out to let you know that it is activated.
• To discontinue Call Forwarding, press the CFRWD button.

Voicemail Express Shortcuts:

• To Change your Standard Greeting:  4, 1, 3, 2, 2
• To Change your Security Code:   4, 1, 4
• To Skip a Message and Go To the Next Message:  #
• To Delete in Mid-Message:  3, 3, 7
• To Save in Mid-Message:  3, 3, 9

Voicemail Playing Too Fast or Too Slow:

• Too Fast – while listening to message press the number 4 one time only.
• Too Slow – while listening to message press the number 6 one time only.

No Dial Tone:

• Unplug power cord and phone cords from the bottom of the base of the phone.
• Wait 10 seconds.
• Replug cords.

PRINTERS
Frequent Document Jams:

• Try reducing the amount of paper that you are putting into the printer.  Overstuffing the printer tray is a leading cause of malfunctions.