Grievances, as well as constructive criticism, should be discussed with the immediate supervisor. If an employee’s dissatisfaction continues, the matter is to be discussed with the appropriate vice president or the Director of Human Resources. Complaints may be resolved informally or may proceed through applicable formal complaint proceedings. Employees should first utilize the organizational chain of command in resolving matters. If an employee wishes to proceed through formal complaint proceedings, the employee must complete a formal written grievance form for submission to the Director of Human Resources. The grievance form can be accessed by logging on to myNOC. This resource is available on the Link Resource Page (see the Resources section of this handbook).

If the employee requests that a Grievance Committee make an investigation of the matter, a written request must be submitted to the Director of Human Resources. Upon receiving notification, the Director of Human Resources, in conjunction with the President, shall designate personnel to comprise the Grievance Committee as necessary and dependent upon the allegation. A grievance is an allegation by an employee that there has been a violation, misinterpretation, misapplication, or inequity in administering the policies, practices, procedures, or guidelines that govern the College in its relationship with the employees.

The Grievance Committee shall make a full investigation of the matter by questioning all parties involved and obtaining any documents pertinent to the problem. They shall then make a report to the President regarding all information given, as well as their findings and recommendations. The President shall respond in writing to the parties involved within 30 days with a final resolution. These grievance procedures shall be utilized for all grievances, in